If the Buyer withdraws from the Contract, the Seller will reimburse all payments received for the Goods, including delivery costs (except for additional
costs resulting from the Buyer choosing a delivery method other than the cheapest standard delivery method offered by the Seller), without undue delay
and in any event no later than 14 days from the day the Seller was informed of the Buyer’s decision to withdraw from the Contract. If only part of the
Goods are returned, delivery costs are reimbursed only if the remaining Goods in the same order would have incurred a lower delivery fee if purchased
separately, and only to the extent of the difference between those delivery rates.
The Seller shall transfer the reimbursed amount to the bank account indicated by the Buyer in the withdrawal notice or form. No fees shall be charged
to the Buyer for the refund.
The Seller may withhold reimbursement until it has received the Goods back or until the Buyer has provided proof that the Goods have been sent
back, whichever is earlier.
The Buyer must return or hand over the Goods to the Seller without undue delay, but no later than 14 (fourteen) days after submitting or sending the
withdrawal notice or form, either to the Seller’s customer service centers (addresses available at
www.f10.eu ) or to a person authorized by the Seller to receive the Goods. The deadline is
met if the Goods are sent back before the 14-day period has expired. The Buyer bears the direct costs of returning the Goods.
The Buyer is responsible for any decrease in the value of the Goods resulting from handling other than what is necessary to establish the nature,
characteristics, and functioning of the Goods. The Goods may only be handled to the extent that would be possible in a physical store.
Formulaire de rétractation
